intro
Introduction
At Simac IDS, we believe in the power of people and technology to drive positive change. We're passionate about helping educational institutions thrive through innovative systems that support student engagement, data insight, and smarter working.
Whether you're a tech expert, project manager, data specialist, or someone who simply loves solving problems, you'll find a place to grow with us. Our team includes people with backgrounds in higher education, so we genuinely understand the sector and we bring that insight to everything we do.
Simac IDS is an international cloud provider of solutions for Student Engagement, Student Wellbeing, and enhancing the Student Experience. Our mission is to support institutions in improving retention rates and graduate outcomes. With our innovative Presto system, we empower educational institutions to deliver impactful student support and success strategies.
Our proven track record includes successful implementations at institutions such as Manchester Metropolitan University, University of York, and Solent University, reflecting our commitment to exceptional project delivery and customer satisfaction.
About the role
As a Technical Implementation Consultant, you will play an important role in onboarding new customers to our Presto platform. You’ll be the trusted advisor guiding institutions through the technical setup, integration, configuration, and adoption of Presto, ensuring they get maximum value from our solution.
Act as the technical system expert during onboarding projects
Advise on configuration and integration tailored to insitution needs
Handle the technical configuration of Presto throughout onboarding
Train and educate customers on effective product usage
Become a product expert in tailored Presto workflows
Manage the support portal for post-go-live customer queries
Experience & Mindset
Ideally we're looking for someone who
Has previous technical experience working directly with software implementations at UK higher education institutions, either working for the institution or a at a SaaS company.
Possesses strong technical skills and doesn't feel afraid about SQL, Linux, Docker, API-integration, etc.
Has experience working with Student Record Systems, Timetabling, Curriculum, HR and other HE-systems
Is highly organised and collaborative, with the ability to explain technical concepts in a clear and customer-friendly way
Works well with others, offering support and seeking input when needed to strengthen team outcomes
Brings energy, initiative, and a proactive mindset to every challenge
Enjoys a fully remote work environment, with willingness to travel to UK customer sites and to our NL office once or twice a year
Why Join Simac IDS?
Purposeful work – Make a real impact in the education sector
Supportive culture – We’re collaborative, flexible, and people-first. Join a friendly, dedicated team that’s proud of the difference we make
Professional growth – We value learning, curiosity, and fresh ideas
Work that fits your life – Enjoy a healthy balance with remote working and a strong focus on wellbeing
want to know more
Interested?
We’d love to hear from you! Feel free to drop a message to Christian van Deuren, Director Development & Operations, at christian.van.deuren@simac-ids.com. Whether you’re curious about the role or just want to chat about how your experience might fit, we’re happy to connect.
